Candles will take 3-5 days to make depending on how many candles you order. Books will take up to 2 weeks to finish. You will be notified when your item(s) have shipped. Orders within the US take up to a week to deliver, while orders outside the US vary. I ship to all countries (as long as I can purchase a shipping label through USPS).
Since I make everything to order, I do not do returns. I do exchanges if the candles or books were damaged in shipping. Please contact me through my contact form if you have received a damaged item.